Question 1

What are the visa requirements for Sri Lanka?

Accepted Answer

Most visitors need an Electronic Travel Authorization (ETA) before arrival. It’s quick, online, and valid for 30 days. Apply at eta.gov.lk. Just bring your passport, return ticket, and proof of funds and relax, ZephyraTravels will take care of everything!

Question 2

When is the best time to visit Sri Lanka?

Accepted Answer

The best time to visit Sri Lanka depends on the region: December to March is ideal for the south and west coasts and hilly interior due to dry, sunny weather, while September to April is best for the east coast to avoid its monsoon season. You can choose a time to visit based on your preferred region, as the two coasts have opposite rainy seasons.

Question 3

How does the booking process work?

Accepted Answer

Our booking process is simple and personalized: Inquiry & Consultation: Reach out to us with your travel ideas. We'll schedule a brief chat to understand your preferences. Custom Itinerary: We design a detailed, day-by-day itinerary and provide you with a transparent quote. Confirmation: Once you are happy with the plan, we proceed with a deposit to confirm all your bookings. Final Preparations: The final payment is typically due 30 days before your arrival. We'll then send you all your travel documents and vouchers.

Question 4

What is your cancellation policy?

Accepted Answer

Cancellations made 30 days before the travel date → 100% refund.
Cancellations made 20 to 29 days before → 75% refund.
Cancellations made 10 to 19 days before → 30% refund.
Cancellations made less than 10 days before → No refund.

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